Gaming should be a source of fun — not stress. ko93 believes that creating a safe, healthy, and responsible gaming environment for every player is our primary responsibility.
Responsible gaming means treating gambling as a controlled, mindful form of entertainment — where you decide how much time and money to spend, and stick to those boundaries. At ko93, responsible gaming is not just a policy; it is a core value at the heart of everything we do.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying platforms like ko93 every day for entertainment. But like any leisure activity, gaming can become problematic when limits are crossed. Excessive gaming can have a negative impact on family relationships, financial stability, and mental health.
Ko93 is committed to keeping every player informed. We want gaming to be an enjoyable part of your life — not a burden. To support that, we have built a suite of protective tools and guidelines that you can use at any time.
Most people enjoy gaming in a healthy, balanced way. But for some, it can become difficult to control. Watch out for these warning signs that gambling may be becoming a problem:
Keep in mind: Experiencing these signs is not a weakness — it is a health signal. ko93's support team is always here for you, without judgment.
Ko93 offers a range of effective tools to help players stay in control of their gaming. You can activate any of these tools at any time from your account settings.
Important: Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a 24-hour cooling-off period — this protects you from making decisions in the heat of the moment.
Responsible gaming starts with awareness. The simple habits below will help keep your gaming experience positive at all times:
If you feel gaming is having a negative impact on your life, please reach out to ko93's support team. Our team will help you take the right steps with complete confidentiality. You are not alone — asking for help is the bravest thing you can do.
Keep in mind: ko93 never encourages problem gambling. Our goal is your long-term wellbeing and happiness — not short-term profit.
Our support team is always ready to talk if you are concerned about a gaming problem.
Ko93 is strictly for adults (18+). Age verification is mandatory at registration.
Creating a safe and healthy gaming environment for every player is our core mission.
All new members undergo strict age verification. Minors are completely blocked from accessing the platform.
You can set your own deposit and loss limits. We enforce those limits strictly.
Your session time is always visible. Automatic alerts are sent at scheduled intervals.
You can suspend your account temporarily or permanently at any time — no questions asked.
Our system automatically detects risky gaming behavior and sends timely alerts.
Our trained support agents are ready to help with any gaming-related concerns in a sensitive and understanding manner.
Ko93 puts you in full control of your gaming. Use these tools and play with complete peace of mind.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and a 24-hour waiting period applies before any limit can be increased.
Set a maximum loss amount for a given period in advance. Once that limit is reached, gaming is automatically paused.
Set a maximum duration for each gaming session. You'll receive an automatic alert when the time is up, and the session will end if needed.
A message will appear at set intervals to remind you how long you've been playing and how much you've spent.
Temporarily suspend your account for anywhere between 1 day and 6 months. During this time, logging in or making deposits will not be possible.
If you feel gaming is no longer right for you, request a permanent account closure. Please note that this action is completely irreversible.
Problem gaming often develops gradually. Stay aware of the warning signs listed below.
Chasing losses by repeatedly betting more after losing is one of the most dangerous patterns in gambling.
Hiding or lying to family or close ones about your gaming activity.
Spending money set aside for everyday expenses or borrowed funds on gaming.
Feeling anxious, irritable, or low when unable to game.
Prioritizing gaming over work, studies, or family responsibilities.
Losing sleep, skipping meals, or experiencing a decline in physical health due to gaming.
Answer the following questions honestly. If most of your answers are "Yes," consider seeking help.
Have you spent more than your set budget on gaming in the past week?
Has gaming caused any issues between you and your family?
After a loss, have you placed more bets to try to win back the money?
Do you feel restless or irritable when you cannot game?
Do you find yourself thinking about gaming during work or study?
3 or more "Yes" answers? Talk to our support team or use the self-exclusion option. Asking for help takes courage.
If you feel gaming is getting out of control, follow these simple steps.
Acknowledging that there is a problem is the first and most important step. Be honest with yourself.
Go to your ko93 account settings and activate deposit and session limits. Changes take effect immediately.
Use the self-exclusion feature to step away from gaming for a while. It helps clear your head.
Reach out to ko93's support team or someone you trust. You don't have to face it alone — help is always available.
When you're ready, return to gaming with new limits and a clear plan. Set a budget and time limit before each session.